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Strategic Human Resource Management in level 7



A Case Study in Strategic Human Resource Management of
 “Surya Nepal Pvt. Ltd”
Nepal

Submitted by:
MS. UPRETI

Edexcel BTEC Level 7
Reg. No. 5-1-48-2876-2002

Under the Guidance of
Prof. SENT JOSEPH, Ph.D
Faculty of Management
Landon College of Engineering & Management

Submitted to Landon College of Engineering & Management in partial fulfillment of the requirements for the Assignment in Strategic Human Resource Management in level 7


Landon College of Engineering and Management



December- 2011

Table of Contents



List of Tables

INTRODUCTION

Introduction to HRM

Human resource – Every organization is made of people and is depended on people to make them operate. More over quality of organization largely depends upon the quality of people it hires and keeps. Getting and keeping competent employees is crucial to the success of every organization.
 “ HRM is related with policies and practices involved in carrying out the people or human resource aspects of management position, including recruitment, screening, training, rewarding and appraising. (Dessler, 2009)
David DeCenzo and Stephen Robbin –“HRM is the process consisting of the acquisition, development, motivation and maintenance of human resources”
Human Resource Management is defined as a strategic and coherent approach to the management of an organization’s most valuable assets- the people working there, who individually and collectively contribute to the achievement of its objectives. (Armastrong, 2011, p. 5)
Boxall et al (2007) describes HRM as ‘the management of work and people towards desired ends’. John Storey (1989) believes that HRM can be regarded as a ‘set of interrelated policies with an ideological and philosophical understanding’.
However, more precisely HRM is defined by two models developed by what might be described as its founding fathers as “The matching model of HRM” and “The Harvard framework”
   
Enduring value for all stakeholders
Surya Nepal Private Limited (SNPL) is an Indo-Nepal-UK joint venture, which started operations in Nepal in 1986. Surya Nepal is now the largest private sector enterprise in Nepal and a subsidiary of ITC Limited, India, the balance shares are held by 20 Nepalese individual & corporate shareholders and British American Tobacco (Investment) Limited, UK. (Ltd, 2011)

Lines of Business

Surya Nepal’s businesses include manufacture and marketing of cigarettes and readymade garments in Nepal as well as exports of ready-made garments with a total turnover of over US $100 million.
Surya Nepal’s commitment to its corporate vision “enduring value for all stakeholders” has been uncompromising through the years and is reflected in every product, process and service provided by the company.
The company was awarded the prestigious FNCCI National Excellence Award during 2007 for being the best-managed corporation in Nepal. The company is also the recipient of various national safety and environmental awards and with the constant focus on systemic work processes, both the cigarette and garment factories are ISO-9001: 2000 certified.

HR Philosophy

Preamble
The Surya Nepal philosophy affirms the company’s belief that people are its major asset, and that together they will sustain Surya Nepal as an institution with vitality and perpetuity.



Self-managing Resource
We believe that each human being is a fundamentally different and unique resource, in that he/she is simultaneously a source, a resource, and the end of all economic and social activity. He/she is the means as well as the purpose. He/she is capable, willing and, in the normal course of evolution, developing.
Potential
We believe in the inherent potential of people. There are different kinds and degrees of potential, which can be developed and utilized in the context of task challenges, responsibility and commitment.
Limitations
We believe that any apparent limitations in people are the result of a variety of circumstances and factors, and can be overcome with support, awareness and correction, following which, the potential has a chance to flower again.
Quality of Work Life
We believe that Surya Nepal as a business institution can provide a high quality of work life for all its members through opportunities for a meaningful career, job satisfaction and professional development. Through this, Surya Nepal members will contribute to quality of life in their interface with society.
Meritocracy
We believe that people accept meritocracy as a just and equitable system, and contribute best under conditions of open opportunities and challenges and differential rewards commensurate with performance.
Membership
We believe that people can blend harmoniously the components in their membership of Surya Nepal, namely leadership, fellowship and peer ship.
Actualization
We believe that the design, implementation and update of human resource management systems, enhancement of skills, and creation of an enabling climate will facilitate the self-actualization of us as individuals and of Surya Nepal as a valued business institution.

Corporate Social Responsibilities

Introduction:
Today, business enterprises globally face the dual challenge of enhancing shareholder value together with adherence to the goal of sustainable development. Surya Nepal has embraced this dual challenge and has taken significant steps to match its objective of creating wealth with sustainable development practices for its employees, shareholders, the community at large and to contribute to Nepal’s development challenges.
Objectives:
  • To support community activities which contribute to sustainable development and help in enhancing access to basic development needs and efforts
  • To explore public-private partnerships to enhance scale and scope of Surya Nepal’s engagement in community development initiatives.
  • To enhance scale and scope enmesh with business model, wherever possible.
  • To mobilize local resources by enhancing partnership and collaborations with local community groups and institutions.





Head Office 


Registered Office: Shree Bal Sadan,
1870, Kantipath
Kathmandu
Nepal

Factory

Simara
Bara
Nepal
Tankisinwari-2
Biratnagar
Nepal
            Table 1 Factory Location

Task-1

1.1 Explain the importance and purpose of Strategic Human Resource Management and its activities for organizations

Strategy is the company’s long term plan dealing with balancing its internal strengths and weakness with external opportunities and threats in orders to maintain a competitive advantage. (Kachru, 2011)
Strategic Human Resource Management links Human Resource plans, policies and practices with an organization’s overall strategy.

“There is no magic” in the success of companies, the secret of their success is simply the way that treats their employees (Akio Morita, Founder Sony Corporation). Strategic Human Resource Management (SHRM) is a future oriented programe that has to be articulated mounting on the face of present scenario and its trends. As we know SHRM is a tool that sharpens the company’s competitive advantage over its rivals in the long run. Thus, SHRM is important in order to generate, analyze the generic, form, industry and brand strategy to cope the potential industry threats. So SHRM is vital in order to formulate the core competencies and overcome the organizations shortcomings in the future.

Purpose of SHRM: the purpose of SHRM is to articulate when an organization intends to do about its human resources management policies and practices now and in the longer term, bearing in mind the dictum of Fombrun et al (1984) that business and managers should perform well in the preset to success in the future. HR strategies may set out intentions and provide a sense of purpose and direction, but they are not just long-term plans. As Lynda Gratton (2000) commented, ‘There is no greater strategy, only greater execution.’ (Armastrong, 2011)
However, all the activities related to strategic human resource management are performed by the directors of the organization and all strategic partners. This performance of SHRM is based on four types of leadership such as Transformational, Transactional, charismatic and Laissez-faire Leader. The major purpose of SHRM is to bring out changes in the organization as a result of people itself are the change agents and see the performance and evaluate, in order to fulfill the gap between expected performance and actual performance through strategic planning.

1.1.1.      Life Cycle Model:


Introduction: This is the beginning stage in the lifecycle of product or services. In this stage, the company is not making any profit because of the set up cost and from the point of SHRM at this stage human resource management is tough and need to consciously managed recruit the better employee that best fit with the organizations objectives.
Growth: At this stage company is making gradual profits and then more rapidly, so mass production takes places and hence large no of work force is needed with proper anticipation of the human resource condition in future. So in this stage strategically far sighted planning has to be done.
 



Introduction

Price

Maturity   

Growth
 

Decline

  Time

Figure 1 Product Life Cycle
 




Maturity: This is the stage of saturation where the revenue is optimum. And the sales get saturated so it this stage more competent employee are needed in order to remain in the level of the previous mature market.
Decline: in this stage the sales and the market share gets gradually and abruptly decline and the business heads towards the bankruptcy. Thus if the situation is too worse it is better to look for exit plan and terminate the employees with suitable compensation package.





1.2 Evaluate how Strategic Human Resource Management contribute to the achievement of the organizations objectives

Since, Surya Nepal Pvt. Ltd is committed to Human Resource Philosophy such as preamble, self actualization, membership, meritocracy, quality of work life, self-managing resource and so on. So it acts as a benchmark and a crystal clear roadmap for the proper mobilization of human resources within the organization in order to achieve the organizational objectives and goals.  Thus, well socialized human resources are an enduring valuable asset of any organization and so do of Surya Nepal. Nonetheless, Surya Nepal considers its human resource as the human capital investment. It is for this reason a well trained knowledge worker enhances the productivity of the company nothing better than a well committed management or more than a hi-tech technology which accelerates the productivity beyond the human thoughts. Thus, if the SHRM is sound then achieving the organizations objective is not a great concern. It is how the Surya Nepal have made a culture of excellence in the organization which in turn feedbacks to the attainment of organizations objectives. Similarly, motivated workers are satisfied workers and hence they are more productive, this is how Surya Nepal opts to concern for employees satisfaction as well.

1.2.1 Write the organizations objective

Today, business enterprises globally face the dual challenge of enhancing shareholder value together with adherence to the goal of sustainable development. Surya Nepal has embraced this dual challenge and has taken significant steps to match its objective of creating wealth with sustainable development practices for its employees, shareholders, the community at large and to contribute to Nepal’s development challenges.
Objectives:
  • To support community activities which contribute to sustainable development and help in enhancing access to basic development needs and efforts?
  • To explore public-private partnerships to enhance scale and scope of Surya Nepal’s engagement in community development initiatives.
  • To enhance scale and scope enmesh with business model, wherever possible.
  • To mobilize local resources by enhancing partnership and collaborations with local community groups and institutions

1.2.2 Evaluate pros and cons of the SHRM in trying to achieve the organizations objectives

Organization consists of various departments like finance, marketing and production and operation, research and development and invariably human resource department too. The human resource policy of the organization determines how closely the organization is going to achieve its target in various departments. For an instance in a sales department there is a data of current sales and projected future sales, the SHRM basically focus to the availability of the resources for the attainment of the future sales. If the resource is insufficient or incompetent then there has to be acquired and to make the available resource more competent training and development is necessary. The company Surya Nepal evaluates its human resource position on this basis.
Surya Nepal often goes for outsourcing the recruitment of top and middle level managers via merojob.com (an outsourcing company in Nepal); this reduces the unnecessary burden of human resource department so that they can give more emphasis to make the employee more competent and updated to resent technology which in turn enables employee retention. The prominent method of HR evaluation technique in Surya Nepal is based on five point Lekert Scales which emphasizes the pay for performance policy. However, the merit base promotion, fringe benefits, health benefits, pension plan, flexi time, golden handshake and employee insurance policy of Surya Nepal poses a positive tuning towards the achievement of organizations goals and objectives. Although, the growing strength of labor union and employee lockouts also cannot be negated which have adverse effect in organizations overall achievement and performance. Thus, the company has crafted a new policy to recruit at least 50% female employee to minimize strikes and disturbances. Perhaps, SHRM have both the pros and cons in trying to achieve the organizations objectives. They are listed as:




Advantages
Disadvantages
1. Provide effective benchmark for interim evaluation of progress
1. Pre determined schedule may lead to dominance over novice concept and innovation
2. Gives a clear focus and the blueprint for the achievement of organizations objectives
2. Can be counterproductive in future when the situation takes a paradigm shift
3. Helps to anticipate the future in the present time and take corrective decisions
3. May provide barrier to shift the concentration and focus in adverse situation
4. Supports in evaluation of trend analysis and helps in strategic decision making
4. Makes organization more dependent on trends rather than the real happening of  changes
5. Helps in planning for the future
5. Incurs more operational cost in planning and hence may reduce profitability in future
            Table 2 Pros and cons of SHRM

1.2.3 You should include

1.2.3.1 HR policies how does it affect the objectives

1.2.3.2 HR Evolution method and how does affect the achievement of organization objective

1.2.3.3 HR Planning (HR strategy .i.e recruitment strategy - outsourcing of own recruitment)and how does it affect the organization strategy

Human resource planning is a process that identifies current and future human resources needs for an organization to achieve its goals. Human resources planning should serve as a link between human resources management and the overall strategic plan of an organization.
It is the translator of the organizational objectives and plans into the number of staff needed to achieve those objectives
HRP cannot exist in isolation; it must be linked to the organization’s overall strategy as shown in the figure 3.
Since, the Surya Nepal form the very beginning of its operating days, it used to go for outsourcing the employ that it needs in its company. Thus, the major function of the HR department has been simplified so that the human resource can give enough emphasis to its employee beyond the task of recruitment such as induction, personality job fit, training and development, working condition, fringes benefits and retirement and also after the job benefits. Going for outsourcing has both pros and cons for the organizations, in one hand it saves time and energy by diversifying burden and on the other hand the chances of getting competent employee cannot be assured. Thus, It has an enduring vital impact to the company’s progress and achievements of the objective of the organization.

1.2.3.5 Rewarding method and how does it affect the organization objective

Assessment system of 5 point lekert scale is the benchmark for rewarding the employee in Surya Nepal. According to this method best employee of the month is selected in a fair manner and then rewarded bi-annually. Another important rewarding system is also team/ group rewarding system by which after the successful accomplishment of the assigned task, the performing team is recognized and rewarded. In this manner both the individual employee and members of the team are rewarded to promote the culture of fine team playing attitude and synergetic way of doing things. This is how the rewarding system in SNPvt. Helps in achieving the overall organizations objectives.





Task-2

2.1 Analyze the business factors that influences the human resource planning in an organization and how it affect the human resource requirement in the given situation

PESTEL Analysis:

Political: Since, the political transition of the country has been prolonged than the anticipated period, so the potential growth of the employment industry is disrupt. This interim situation has posed an opportunity for the availability of low cost labor force in one hand and poses threats in smooth operation of business. Thus, this creates a chaos for the proper human resource planning and mobilization.
Economic: The economic condition of the industry determines the human resources planning strategy. In weak economy labor forces are cheaper and comparatively higher retained but it’s tough to get competent ones because of brain drain in youth work force.
Social: Diversified social cultural configuration gives differentiated skilled work force and enthuastic team pattern but poses threats in managing the diversity and mention equity in all respect. So the organizations have both pros and cons regarding this type of social set up.
Technology: Many novice technologies are not quite familiar with the work force. So the company has to incur excess training and development cost to make the employee acquaintance with the latest technology. Semi skilled and skilled manpower is hard to get because of the impact of foreign employment trend.
Environmental: Since, the company is located in Terai region where the climate is tough both in summer and winter. Floods and other disaster such as epidemics pose threats to the operation of industry and human resources. And also the company has to sacrifice extra budget for prevention measures.
Legal: One of the product lines being tobacco, there arise frequent obligations regarding the legal procedure, social pressure groups, raw material suppliers, trade unions and hence form the government as well. This also impacts the smooth flow of human resource in the organization.

SWOT Analysis:

Internal Environment
Strength
Weakness
1. High skilled and experienced workers
1. Failure to manage trade unions
2. Latest technology and automation
2. Poor in grievances handling/Status quo  in delegation of authority

External Environment
Opportunity
Threats
1. Low priced unemployed labor market
1. Prolonged political transition state
2. Increased no. of fresh MBA Graduates
2. Growing strength of trade unions
Table 3 SWOT Analysis

2.2 Develop the human resource plan for the organization you have selected

Human Recourse planning encompasses strategy, department operations, prioritization of initiatives that link to business strategy, a marketing plan, and a budget that supports these efforts. HR professionals must understand the assimilation of these components to desired outcomes from the HR function and its overall impact on organizational results.  HRP cannot exist in isolation; it must be linked to the organization’s overall strategy. Since, the organization Surya Nepal being a Multi Business Corporation in the field of Tobacco and Garment before the human resource planning a strategic planning is vital. The strategic planning process in and among the various departments and strategic business units (SBUs) is as shown in the figure below:

Figure 2 Strategic Planning
After the precise and proper strategic planning for the various strategic business units and departments, the next step is to create a strategic human resource link among these business units and departments. The human resource link that establishes a link between the overall organizations objectives with the organization mission and its people is as shown below in the figure 3.
                                                                                Figure 3 Strategic HR Link
Nevertheless, the in Surya Nepal Pvt. Ltd the human resource planning is conducted form a general idea demand and supply of labor in the market and organization in order to accomplish the overall organizational objectives. A simple schematic showing either to go for recruitment or de recruitment of employee is shown below:

Figure 4 Human Resource Planning
                      

2.3 Comprehensive Human Recourse Planning


1.      Recruitment and selection: Acquisition is a function of getting people in the organization meant to achieve the organizational objectives. Surya Nepal entertains both the internal and external sources for recruitment and the priority is often given for internal. The various internal and external methods used by the company is as below:        




Internal Source
External source
Job Positing
Employee Referrals
HRIS
Hiring Employees: second time around
Succession Planning
Advertising
Employment Agencies
Educational Institution
Unsolicited Applicants
Cyberspace Recruitment
Professional Org./ Employee Referrals
Table 4 Recruitment via Internal & External Source
Hence, after the comprehensive analysis of the human resource planning if it is required to go for the recruitment the organization shall go for recruitment by e- posting of the career opportunity and also looks a reliable outsourcing company as per the requirement and nature of skilled required unless internal source is not applicable. The next important step after the selecting of the employee is the socialization or the induction process, Surya Nepal gives greater emphasis to induction so that novice employee gets very much comfortable to working environment and peers of the organization.
2.   Reward Plans: In order to achieve the organization objectives, peoples are to be valued. Recognition of their hard work and commitment towards the job should be highly appreciated in a fair way. The reward plan of Surya Nepal is based on meritocracy and achievement of the target and as follows:

Figure 5 Reward Systems in SNPvt. Ltd
3.      Organization development: Organizational development is more related to the developing function i.e. preparing people. No organization finds the appropriate and ideal employee to fit for the job, the question is that how an organization can socialize the employee so as to make personality job fit. These are some of the organizational development activities that Surya Nepal performs:
}  Employee training
      Designed to assist employees in acquiring better skill for their current job
}  Employee Development  
      Designed to ensure necessary talent internally for future human resource need
}  Career development
      Designed to assist employees in advancing their work live- helping employee know their career goals
4.      Motivation: Motivation is a function that activates the employee in smooth operation of their work. Some of the motivation tools that the company follows are:
}  Job design, Work Scheduling
      Job enrichment, job design, job rotation, flex timing
}  Performance management
      Performance goal setting, appraisal, feedback
}  Reward systems and benefits
       benefits, incentives

5.      Retention/ Maintenance: Maintenance Function- keeping them
}  Employee relations
      Rights, assistance, participation, communication, protection, collective bargaining, labor relations
      Employees Welfare

6.      Diversity and equal opportunities: In Surya Nepal Pvt. Ltd, diversity of workforce is highly valued. Because in heterogeneity the level of co-operation and peer relationship is found to be more strong and tightly bonded than in homogeneity of workforce. Higher level of motivation can be imparted in cultural differences where small things count a lot. However, from the time of recruitment to retirement, equity and fair play is mentioned within every levels of employee. Demography, social class/ status, gender equity, marginalized groups, are given equal opportunity in every aspect of treatment. No individual employee has to feel discriminated in any kind or the other within or outside the organization. But, the bottom line to everyone is to remain within the organizational culture, ethics and just.  
7.      Performance management: Performance is what is expected to be delivered by an individual or a set of individuals within a time frame. It is directly related to the accomplishment of the assignment within the given condition. More precisely, Performance management is a strategic and integrated approach to delivering sustained success to organizations by improving performance of the people who work in them and by developing the capabilities of teams and individual contributors. In Surya Nepal performance is managed and evaluated according to the below table:

Figure 6 Steps in performance management & evaluation process

           
8.      Policy framework: The various policies that come into play Surya Nepal are:
Recruitment Policy, Training and Development policy, Compensation policy, Rewarding policy, Termination policy, Abuse Harassment and Violence policy, Unionization policy are the frameworks of policies that have been designed in accordance with Human Resource Planning of Surya Nepal Pvt. Ltd.

 Task-3

3.1 Explain the purpose of human resource management policy in the organizations

Recruitment policy: The major purpose of recruitment policy is to acquire efficient and competent employee in the organization without any dilemmas and ambiguity. This acts as a standard framework for the fulfilling up of the gap of unavailability’s of the employee or access of the employee in the organization. Thus, the recruitment policy gives a clear picture and acts as a blueprint for how to recruit and for whom to recruit. It states a basic criterion of the minimum requirements for a candidate to enter the organization as an employee.

Rewarding policy: Identifying the better performer within the good performers is the main essence of rewarding policy. Reward serves as a motivator for the better performer and encouragement tool for the underperformer. Hence, the purpose of rewarding policy is to count ones contribution and hard work to providing right credit for the accomplishers in a fair manner.

Retention policy: Employee do not come to organization to fulfill organizational goals rather they come to fulfill their personnel goals, unless the personal goals are not fulfilled employee retention is very low so in order to minimize the employee turnover rate organization should focus to the personal goal fulfillment of his employee. Only then the employee will contribute to the organizational goal fulfillment and shows a sense of belongingness and organizational citizenship. If so, what drives employee retention? The answers are many they are: Career growth and learning opportunities, Fair pay, Company pride/organizational commitment, Employee empowerment, High involvement HR systems—let employees use skills as they see fit or provide financial incentives

Training and development policy: Training is an important part of human resource. Training refers to the methods used to give new or present employees the skills they need to perform their jobs. It is a learning process that involves the acquisition of knowledge, sharpening of skills, concepts, rules or changing of attitudes and behaviors to enhance the performance of employees. Hence it is a process of teaching new employees the basic skills they need to perform their job
Training is about knowing where we stand ( no matter how good or bad the current situation looks) at present, and where we will be after some point of time. Having high talented and potential employees doesn’t guarantee they will succeed instead they have to know what to do and how to do it. Training can of different types such as orientation training, refresher training, job training, promotional training, remedial training, safety training, etc This is one of the most important HR Policy’s that organization have to implement form the very beginning of the new employee entrants. Training of an employee begins form the induction/socialization process as shown:

 Figure 7 Socialization Process

      
Since, the training process gets continue with the tenure of the employee in the organization it is because training revives the employee and make them aware about current updates and scenario. As the needs for training is felt in the organization, proper training either on the job or off the job is scheduled. The general training process in Surya Nepal Pvt. Ltd is as below:

Figure 8 Training Process

Termination policy: Exit interview to avoid humiliation and Clear reason by panel of judges. Trade union exists in every organization and collective bargaining and negotiations. Golden handshake in case of rightsizing, pension plan, gratuity, and so on as per the circumstances of termination of the employee is provided in order to preserve organizational citizenship, belongingness and positive word of mouth for the long term.

Some other areas of policy are:

ü  Family and illness leave                                  Staff development
ü  Harassment                                                     AIDS/HIV Harassment
ü  Attendance                                                     Leave of absence without pay
ü  Workplace violence                                         Bilingual customer service
ü  Compute use policy                                        Personal relationship
ü  Drugs and Alcohol                                          Supplementary salary leave plan
These are the other forms of policies that have been frame worked by the Human Resource Planning in order to make employee more secure in the organization and to preserve their human rights in one or the other ways. These policies grantees ones dignity and frees from any kind of discrimination, harassment and violence in the organization.

3.2 Analyze the impact of regulatory requirements on human resource policies in an organization

Employment Right Act 2008:  Minimum age for employment, Hours of work, Remuneration, Other condition of employment, Termination of agreement, Workfare programme, Compensation, Violence at work, Job contractors, Record and administration, Labor advisory council. (Amazon.com) This act gives a clear framework for the decision making and mentioning the law and order in the organization when the problem arises.

Equal Opportunity Act: The objectives of the Equal Opportunity Act 2010 are to encourage the identification and elimination of discrimination, against a person on the personal characteristics, sexual harassment and victimization and their causes, and to promote and facilitate the progressive realization of equality. It also provides a timely and effective dispute resolution service and has been given tools to encourage and facilitate best practice and compliance. (google search engine, 2012)

Equal Pay Act: The Equal Pay Act of 1963 prohibits sex-based wage discrimination between men and women in the same establishment who perform jobs that require substantially equal skill, effort and responsibility under similar working conditions. (U.S. Equal Employment, 2010) Thus, this establishes a benchmarking for the equality of payment in the organization regarding the gender issues.



Task-4

Implementation

4.1 Pay Scales/ Motivational Technique:

A fair pay scale to the employee is itself a good technique of motivation. Unless, otherwise monitory benefits is not the key factor for motivation. In order to motivate an employee various other factors are being taken into consideration such as working environment, organizational culture, peer relationship, career growth, fair pay, meritocracy, ergonomics, job security, bonus and other fringe benefits.

Figure 9 A Sample Pay Scale Range in SNPvt. Ltd

4.2  Job Description /Job Specification:

Job Description: It is written statement of what the jobholder does, how it is done and what the job’s working conditions are. The contains of Job Description are:
      Job identification
      Job summary
      Responsibilities and duties
      Relationship
      Standard of performance
      Working conditions
      Job specification

Job Specification: It is a statement that describes the minimum acceptable qualifications that the job holder must possess to perform the job successfully. The Contains of Job Specifications are:
      Knowledge
      Skills
      Education (Degrees, training, certifications)
      Experience ( no of years worked)
      Abilities
However, in Surya Nepal Pvt. Ltd, there is no provision of job description and job specification practically implemented because multi talent people are needed to be haired in organization and each of the jobs are interrelated and interdependent so, knowledge in specified area only doesn’t make sense to organizational development. Organization has become flat structure rather than tall structure and imagination of boundary less organization culture is developed in Surya Nepal. The emerging concept of D- jobbing (should be ready to do any jobs at any point of time) is into practice in Surya Nepal. And “Failure is not an option”

4.2 Job Analysis:


Job consists of a group of tasks that must be performed for an organization to achieve its goals. Job analysis is a systematic exploration of the activities within a job duties, responsibilities and accountabilities of a job. Knowledge and skills are needed to perform the Job; not the person. Job description and job specification are the outcomes of JA. Job analysis provides. Information about: Work activities (Actual work activities), Human behavior, Machines tools used, Performance standard, Job context (condition of work), Human requirements, etc. The apparent job analysis process in Surya Nepal is as below:



Figure 10 Job Analysis


When the process of job analysis is completed job analysis is then conducted in the following steps:

Figure 11 Steps in Job Analysis



4.3  Methods of Job Analysis:

Several methods exist that may be used individually or in combination. These include:
1.      Questionnaire method
2.      Observation Method
3.      Individual Interview Method
4.      Group Interview Method
5.      Dairy Method
6.      Technical Conference Method



Works Cited

al, B. e. (2007).
Amazon.com. (n.d.).
Armastrong, M. (2011). Strategic Human Resource Management. New Delhi, India: Vinod Vasishtha for kogan page india private limited.
Dessler, G. (2009). Principle of Humana Resource Management (Vol. 4th editon). Calarfonia: Pearsons publishing House.
google search engine. (2012, 2 21). Retrieved 7 1, 2012, from Equal Opportunity Act 2010: www.veohrc.vic.gov.au
Kachru, U. (2011, 04 12). Strategic Management. (R. Pokhrel, Performer) DECC Cofnerance Hall, Kathmandu, Kathmandu, Nepal.
Ltd, S. N. (2011, 05 15). Introduction to Surya Nepal. Retrieved 12 14, 2011, from Surya Nepal web site: www.suryanepal.org
U.S. Equal Employment. (2010, 1 5). Retrieved 08 13, 2011, from http://www.eeoc.gov

1 comment:

Unknown said...

raju dai, i need that assignment too